This policy describes how CloudNetix VoIP (“we,” “us”) handles information when you visit this website, call us, or use our voice-over-IP and related telecommunications services.
We may collect business contact details, call detail records needed for billing and support, technical data (such as IP addresses and device identifiers for service delivery), porting and carrier correspondence, and payment information when you are a customer.
We use this information to provide and invoice services, troubleshoot voice quality, coordinate number ports, comply with legal and regulatory requirements, and improve our support processes.
We do not sell your personal information. We may share data with underlying carriers, subprocessors (such as billing or ticketing systems), or authorities when required by law.
We apply reasonable administrative and technical safeguards suited to the telecommunications data we process. No online or telephony system is completely risk-free.
Depending on applicable law, you may request access to or correction of certain information. Commercial agreements may limit some requests related to records we must retain.
Privacy questions: contact@Cloudnetix.net · 1-877-212-7021 · 29805 US Highway 24, Buena Vista, CO 81211-9640, United States.